Of all the resources we manage, people are the most complex and difficult. This session is designed to help attendees assess themselves and those they work with to strive for a harmonious work environment. Professionals that utilize effective coaching skills in the workplace produce significantly better results. Developing a coaching culture in the workplace includes focusing on solutions (not problems), inspiring people to achieve their best, opening up communication channels, reducing conflict, and increasing staff retention. Effective coaching leads to increased productivity, greater happiness, and satisfaction at work. Concepts of facilitative mediation will also be introduced to assist attendees in creatively resolving conflicts that may arise.
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